Terms and Conditions

Returns, Refunds Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a
manufacturer defect. You must return the item within 30 days of your purchase.

Please email info@lonestarpotterysupply.com to request a refund. If the item has a manufacturer
defect or was damaged during shipment, instructions on how to proceed will be sent to you based on
the manufacturures policy or shipment company's policy. For example, photographs of damaged shipping
material may be required by one shipper, and actual shipping material by another.

If the item is not damaged or defective in any way and you wish to return it, items will be subject to a
10% restocking fee, deducted from your refund. We also do not refund the original shipping and handling
that you paid on the order. Please email info@lonestarpotterysupply.com for complete instructions.

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